Frequently Asked Questions

Get answers to common questions about 9D Volume new set.

A full 9D Volume new set appointment typically takes 90–150 minutes, depending on natural lash condition, eye shape, and desired density. Consultations occur at the start to tailor mapping and ensure comfort throughout the application process.

When applied by trained technicians using balanced, lightweight fans, the 9D Volume new set shouldn't harm natural lashes. Proper sizing and professional isolation protect hair health, while regular refills and correct aftercare maintain lash integrity.

With correct aftercare and the free LED glue upgrade, a 9D Volume new set can last several weeks. Expect natural shedding cycles; typical visible fullness remains about two to four weeks before a refill is recommended.

Yes — refills are recommended every 2–3 weeks to maintain density and replace natural lash loss. During a refill, technicians replace missing extensions and adjust styling or curl for continued customized results.

The free LED glue upgrade is included and used on request to improve retention. It creates a stronger bond for longer wear but is still gentle; your technician will advise suitability during consultation.

Avoid oil-based products, steam, and rubbing for the first 24–48 hours. Gently cleanse lashes, brush daily with a clean spoolie, and schedule regular refills. Proper aftercare extends wear and protects your natural lashes.