Frequently Asked Questions

Get answers to common questions about 9D Volume refill - 9D Volume 2.5 weeks refill.

Appointments typically take 45–60 minutes, depending on how many lashes need replacing and the condition of your natural lashes. We focus on targeted replacements to restore fullness quickly while preserving lash health and keeping your visit efficient.

No—when performed by a trained technician, the refill targets only lost extensions using gentle techniques. Proper timing at around 2.5 weeks reduces stress on natural lashes, helping preserve their strength and overall health.

Yes, the LED glue upgrade is available and offered as a complimentary option. It cures faster and bonds stronger, improving retention and reducing lift, which is ideal for clients seeking longer-lasting wear between appointments.

We recommend booking your refill around 2.5 weeks after your previous appointment to maintain even density and optimal retention. Regular refills at this interval prevent gaps and keep your 9D Volume looking fresh without a full reset.

Yes—if your set has significant shedding or you prefer a fresh start, we can schedule a full new 9D Volume application. Your technician will assess lash health and recommend the best course during consultation.

Avoid water, steam, heavy oils, and mascara for the first 24–48 hours. Gently cleanse and brush lashes daily, avoid rubbing, and follow any product recommendations from your technician to extend retention and protect natural lashes.