Frequently Asked Questions

Get answers to common questions about 9D Volume refill - 9D Volume 4 weeks refill.

We recommend scheduling this refill around four weeks after your full set. Timing preserves retention and lash health, though personal growth and lifestyle can alter intervals; your technician will advise personalized timing at each visit.

When applied and removed properly by our certified technicians, refills maintain lash health. We replace only extensions that have shed and avoid heavy bonding to single natural lashes. Regular refills actually help prevent strain from uneven weight distribution.

Typically the refill takes 45–75 minutes depending on how many lashes need replacing and your natural retention. A quick consultation begins the service, and the LED glue upgrade option is offered at no extra charge when appropriate.

Yes—LED-cured adhesive creates a stronger, faster bond that often extends wear time, reduces lifting, and improves retention between refills. It's complimentary for this service, so most clients opt for it to maximize longevity and minimize mid-cycle touch-ups.

Minor style adjustments—such as curl, length, or volume balance—can often be made during a refill. Significant changes may require a full new set for best results; consult your technician during booking to discuss desired alterations and expectations.

Avoid water, steam, and heavy oils for the first 24–48 hours; sleep on your back if possible; use oil-free cleansers and avoid rubbing. Schedule regular refills as recommended to maintain symmetry and retention. We'll give personalized aftercare guidance.