Frequently Asked Questions

Get answers to common questions about Scalp Defense Anti-Shedding Serum.

Many clients notice less shedding and stronger hair after 4–8 weekly treatments. Individual results vary depending on scalp condition and lifestyle. For best outcomes, combine in-spa applications with recommended at-home care and follow-up sessions as advised by your therapist.

Yes. The lightweight, non-stripping formula is formulated to be gentle on color and chemical treatments. However, if you have recent chemical services or sensitive scalp, inform your therapist so they can patch-test or adjust application to protect color and scalp integrity.

Yes — it's offered as an add-on compatible with most head spa services. Your therapist will assess scalp condition and recommend whether this serum is appropriate, or suggest alternative treatments when necessary for safety or better results.

For visible improvement we typically recommend weekly to biweekly in-spa treatments initially, tapering to monthly maintenance. Pair in-spa sessions with at-home care as advised. Frequency depends on shedding severity, hair type, and response; your therapist will create a personalized schedule.

Side effects are uncommon; most clients experience soothing or no reaction. Mild irritation or sensitivity can occur, especially with compromised scalps or allergies. We perform a consultation and patch test when needed, and will discontinue use if adverse reactions arise.

Consult your doctor if you're using prescription topical treatments like minoxidil. Our therapists coordinate with medical routines and may recommend timing adjustments or alternative products to avoid interactions and maximize safety and effectiveness.